{"id":17443,"date":"2024-06-25T12:28:08","date_gmt":"2024-06-25T11:28:08","guid":{"rendered":"https:\/\/www.islabonitalovefestival.es\/?page_id=17443"},"modified":"2024-07-08T21:28:44","modified_gmt":"2024-07-08T20:28:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.islabonitalovefestival.es\/en\/faqs\/","title":{"rendered":"FAQ\u00b4s"},"content":{"rendered":"\t\t
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<\/i><\/span><\/i><\/span>Where can I buy a ticket?<\/span><\/i><\/div>

If you have decided to come to the festival of diversity and freedom, you can get your ticket at www.tomaticket.com<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>Where is the festival?<\/span><\/i><\/div>

The festival will take place in Puerto de Tazacorte, on the Canary Island of La Palma (Spain).<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>What day is the festival?<\/span><\/i><\/div>

The festival will be held on Saturday 27 July 2024. In the days leading up to the event there will be a Social Agenda which you can also consult on our website.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>What are the opening hours of the festival?<\/span><\/i><\/div>

The festival will open its doors at 18:00 and will end around 03:30 in the morning (times subject to change).<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>What types of tickets are there?<\/span><\/i><\/div>

We offer the following types of tickets:<\/p>

  1. General Admission<\/strong>: Access to the event in the General Area.<\/li>
  2. General Area PMR Admission<\/strong>: Access to the event in the General Area.<\/li>
  3. Seated Area Admission<\/strong>: Access to both the General Area and Seating Area, located at the back of the General Area.<\/li>
  4. Platinum Admission<\/strong>: Access to the event in the Platinum Area, with enhanced viewing 20 meters from the stage.<\/li>
  5. Premium Front Stage Admission<\/strong>: Access to the event in the Premium Front Stage area at the front line of the stage and quick entry.<\/li>
  6. PMR Premium Front Stage Area<\/strong>: Access to the event in the Premium Front Stage area at the front line of the stage and quick entry.<\/li>
  7. Golden VIP Experience (With Open Bar)<\/strong>: Exclusive and preferential access without queues to the Golden VIP EXPERIENCE Zone with an open bar throughout the event, a gastronomic experience, a Green Zone relaxation area with a photocall, a welcome pack, and 1 parking spot for every group of 4 people.<\/li><\/ol><\/div>\n\t\t\t\t\t<\/div>
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    <\/i><\/span><\/i><\/span>Can everyone have access to the leisure and restaurant areas?<\/span><\/i><\/div>

    Of course, it doesn’t matter what ticket you have. Everyone can access these areas and if it’s outside your entrance area, come back.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can food and drink be brought into the venue?<\/span><\/i><\/div>

    Yes, but only in the case of intolerances or allergies, and it is necessary for the attendee to bring a medical certificate justifying this.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>How do I know where to enter?<\/span><\/i><\/div>

    In the days before the festival we will publish the map of the event with its different sections. In addition, there will be staff at each entrance to guide you and help you at all times.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there public transport or the festival's own transport?<\/span><\/i><\/div>

    We will provide transfers to facilitate the use of public transport and minimise pollution. You can buy them on our website.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are there flight + hotel packages?<\/span><\/i><\/div>

    Yes, we have arranged several packages with CanariasViaja so that you can come if you are coming from outside the island.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are there entry + boat packages?<\/span><\/i><\/div>

    Yes, we have arranged with Grupo Armas Transmediterr\u00e1nea a fast ferry on Saturday 27th July from Los Cristianos departing at 15:00 hours and returning from Puerto de Tazacorte at 4:00 hours, at the end of the event. You can buy this package at Tomaticket<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>I already have my ticket, can I add the Grupo Armas Transmediterranea boat ticket?<\/span><\/i><\/div>

    Yes, send an email to hola@tomaticket.es<\/a> and you can exchange your ticket without boat for a ticket with boat.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span> Is it possible to enter the festival at any time?<\/span><\/i><\/div>

    Yes, you can enter until before the end of the festival.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can I leave and enter the premises as many times as I want?<\/span><\/i><\/div>

    No. Once you enter the venue, if you leave, you will not be able to re-enter.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>If I buy a Grada ticket, can I sit wherever I want?<\/span><\/i><\/div>

    Seats are not numbered, so you can sit wherever you like.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can I move between sectors in the stands?<\/span><\/i><\/div>

    Yes, you can sit anywhere in the stands.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is it possible to dance in the grandstand area?<\/span><\/i><\/div>

    Of course! You can do it in your seat and area without obstructing the view of other people in your sector.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is it possible to change the type of ticket once purchased?<\/span><\/i><\/div>

    Yes, you can always upgrade your ticket up to the moment before entering the venue, always up to the full capacity of the area. We recommend you not to leave it until the last day as the capacity may be full at the time you ask for the change. You can do so by emailing hola@tomaticket.es<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>If I am unable to attend in the end, can I give my ticket to someone else?<\/span><\/i><\/div>

    Yes, as the tickets are not nominative you can give them to anyone.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are children allowed on the premises?<\/span><\/i><\/div>

    Yes, but access with young children is not recommended.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>From what age do children pay admission?<\/span><\/i><\/div>

    Children start paying normal admission once they reach the age of 7. All children under the age of 7 are free when accompanied by a responsible adult.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>I am under 16 years old, how do I have to act to go to the festival?<\/span><\/i><\/div>

    You must be accompanied by a responsible adult and fill in the access form for minors that you can find on our website the days before the event.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>I am over 16 years old. How do I have to act to go to the festival?<\/span><\/i><\/div>

    You do not need to be accompanied by a responsible adult, but you will need to fill in the access form for minors that you can find on our website.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are tickets available in physical format?<\/span><\/i><\/div>

    Yes, in the offices of CIT Insular La Palma, in the offices of El Paso and Santa Cruz de La Palma and in the offices of Time Street in Los Llanos de Aridane.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Will there be a box office at the festival to buy my ticket?<\/span><\/i><\/div>

    Yes, there will be a box office at the festival to buy or upgrade your ticket, subject to availability.<\/p><\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Until when can I change my input type?<\/span><\/i><\/div>

    You can upgrade your ticket before entering the venue. This means that you must do it before scanning the code on your ticket, otherwise the change cannot be made.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Where can I buy a ticket? If you have decided to come to the festival of diversity and freedom, you can get your ticket at www.tomaticket.com. Where is the festival? The festival will take place in Puerto de Tazacorte, on the Canary Island of La Palma (Spain). What day is the festival? The festival will … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17443","page","type-page","status-publish"],"yoast_head":"\nFAQ\u00b4s - Isla Bonita Love Festival<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.islabonitalovefestival.es\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\u00b4s\" \/>\n<meta property=\"og:description\" content=\"Where can I buy a ticket? If you have decided to come to the festival of diversity and freedom, you can get your ticket at www.tomaticket.com. Where is the festival? 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